Welcome to EverFocus Electronics Corporation RMA Homepage. At our eRMA center, you can easily obtain information needed for your RMA.

Effective August 1, 2015, EverFocus is providing 365 days Over-the-Counter Exchange on some of our products!! We stand behind our products, so our customers can have peace of mind.

Check out our RMA Policy for more details on this new policy.

In order to provide better and faster service to our customers, we are streamlining our RMA process and implementing the following:

All RMA requests will be processed in California, and all RMA units must be shipped to our California location only.
Shipments without an RMA number marked clearly on the outer packaging will be refused

For rapid RMA assistance in Canada, EverFocus partners with Video Experts, a factory authorized CCTV repair, maintenance, and service center. Please contact:

Video Experts
400 Matheson Blvd.
Mississauga, ON, Canada
Tel: 1-800-722-3973

If you have further concerns or inquiries, please email us at rma@everfocus.com.